- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-09-2020 05:55 PM (Last edited ‎02-03-2021 07:49 AM by MsBri1 ) in
HD and UHD TVsWe have been having issues on our tv with the volume. When trying to move up or down its moves once and goes right back to what it was at. We have tried on the samsung, firestick and DirecTV remote with all having same issue. We have to reset tv numerous times for it to work. This happens daily and is very frustrating.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-10-2020 01:29 AM in
HD and UHD TVsI've had the same issue and tried everything listed in these forums.
I've read:
1. New batteries in the remote
2. Power cycle the TV
3. Reset the audio
4. Reset the TV to factory default
5. Remove batteries from remote, hold power button for 10 seconds
6. Remove batteries from remote, hold power button for 40-50 seconds
7. Hold the 'down' arrow and 'pause buttons simultaneously until a message displays "remote learned"
None of these worked! After troubleshooting and using my process of elimination, I discovered disabling 'Autorun Smart Features' solved my problem!
In short:
SETTINGS > GENERAL > SMART FEATURES > AUTORUN SMART HUB (disable)
I hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2020 05:46 PM in
HD and UHD TVs- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-27-2020 06:59 PM in
HD and UHD TVsreset the smart hub. worked for me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2020 09:53 AM in
HD and UHD TVsthis worked for me too, thank you!! I didn't have the option to "disable autorun smart featers" as the button wouldn't change anything - but saw the option on a different screen to reset the smart hub so tried that. We were just about to buy a new TV due to this -so I'm happy it worked!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-18-2021 11:01 PM in
HD and UHD TVsWhere did you find this screen I also cannot unclick the setting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-19-2021 04:58 PM in
HD and UHD TVsWhich screen did you go to. I am having the same problem where the button won't disable.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2021 09:16 PM in
HD and UHD TVsWhere did you find the option to reset the smart hub?
@userP0xalUgnrh wrote:this worked for me too, thank you!! I didn't have the option to "disable autorun smart featers" as the button wouldn't change anything - but saw the option on a different screen to reset the smart hub so tried that. We were just about to buy a new TV due to this -so I'm happy it worked!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-28-2021 12:50 PM in
HD and UHD TVsSettings, support, self diagnose, reset smart hub
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-07-2021 05:30 AM in
HD and UHD TVsThis worked perfectly. Thanks