We have been having issues on our tv with the volume. When trying to move up or down its moves once and goes right back to what it was at. We have tried on the samsung, firestick and DirecTV remote with all having same issue. We have to reset tv numerous times for it to work. This happens daily and is very frustrating.
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I have been dealing with this issue for weeks now.
My TV volume gets stuck. I have trying different remotes, tried adjusting the volume at the TV itself, running the self-diagnosis, checking for updates, reseting the smart hub and even going back to factory settings. Nothing seems to work.
This is incrediblly frustrating! I have to deal with this every day and several times a day. I can't put into words how angry this makes me.
Any help out there? Or is it time to go to Sony or Visio for my 4K TV needs?
This has been going on for the last 2 weeks. Volume button will on go between 11-14. Mute will not work and the mute button continues to flash. Model UN65MU6290 / software version T-KTMAKUC-1290.3 / serial <hidden>. I have tried resetting to factory, resetting smart hub, unplugging for 5 minutes. Please help
Same issue here with my Series 6. Volume gets stuck constantly and sometimes the mute button also gets stuck. This seemed to happen in the last week or so, so I'm thinking a sw update issue/bug? Please help. My full model code is UN40MU6290. My SW Version is T-KTMAKUC-1290.3
Same for me. I have a UN55MU630D, same firmware, but my volume issues were happening before the update. I don't know if this has anything to do with it, but I noticed that I have 0KB available in "Apps". I deleted some apps to free up space and the volume issue seemed to go away. But now I'm back to 0KB though all downloaded apps have been deleted and I haven't installed anything new (so I'm not able to delete anything else). Since then, the volume issue came back for me.
All of a sudden my TVs power/volume buttons stop working on all remotes (tv / Roku) The only solution has been to pull out the power cord or turn the tv off using the button on tv, leave off for a minute and turn back on.
any ways to fix? Or do I need to buy a new tv?
I am having the same problem. Volume gets stuck and goes up by two levels but no more. Now today I have a mute icon blinking. What is going on with Samsing tv's?? I've had my tv for two years and now all of these issues. Very disappointed and frustrated to not see any resolution