We have been having issues on our tv with the volume. When trying to move up or down its moves once and goes right back to what it was at. We have tried on the samsung, firestick and DirecTV remote with all having same issue. We have to reset tv numerous times for it to work. This happens daily and is very frustrating.
Solved! Go to Solution.
I have been experiencing this for weeks and could not figure out how to fix it. I tried your solution and it worked. Hopefully it will keep working.
Solution: Settings, support, self diagnose, reset smart hub
After resisting the urge to chuck this TV, found this solution and it worked! Thank you. Our TV is once again safe!
But I wouldn't want to paint it!"
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So.....what the solution? I've been having this issue on & off for the last 3 months. Very frustrating, definitely making me rethink the brand of my next tv. I've fixed it holding the back & play button on the remote, but why does this issue keep happening and how come there is no definitive fix?
"Resetting smart hub" worked for volume problem on my UN43MU6300. Go to
"settings - support - self diagnosis -reset smart hub".
Meanwhile, the screen is awful! Lots of circles, like burn marks, appears on screen. There's no fix!