Original topic:

Volume is stuck and remote is not working

(Topic created: 08-01-2021 12:27 PM)
user85TIpaTQyN
Astronaut
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HD and UHD TVs

The volume bar is on the screen and the light in the lower right corner is flashing.  This started happening after the remote was dropped.  Now the remote wont even turn the tv off but it does work with other Samsung tvs in the house.  The remote will not work with the tv to get into settings or anything else.  I've already tried unplugging, resetting the remote and pairing the remote to the tv again and none of these worked.  Without being able to get into settings or anything else bc the remote is not working what other options are there?

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