I have a 2016 Samsung series 8 4k SUHD TV. I recently switched over to Verizon 5G Home Internet. The tv has connected and worked ok for a week, disconnecting at times. But today TV won’t connect. All other devices (Romulo TV, IPad, iPhone) are connected.
The TV’s IP address now shows as 169.254…. I have rebooted the Verizon gateway and have turned the TV.on/off and also unplugged both.
what am I missing?
Solved! Go to Solution.
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01111046/
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit: