cancel
Showing results for 
Search instead for 
Did you mean: 
userIMabHsWHzG
Constellation

WiFi dropping?

I have a samsung led 48” tv and it is 8 months old. The WiFi disconnects every day for no reason and I have to reset the WiFi every time?? Really annoying. Please help. 

4 REPLIES 4
cabaconcat
Astronaut

Hello ! Sorry to hear about your issue. But have you trie...

Hello ! Sorry to hear about your issue. But have you tried contacting your WiFi provider? Because your problem might be the WiFi, not the TV.

Reply
Loading...
Highlighted
usereWVDzkYRF9
Constellation

Re: Hello ! Sorry to hear about your issue. But have you trie...

I had the same issue. I solved this issue by purchasing a WIFI extender. My WIFI and TV are on opposite ends of the house. My cable provider said that the WIFI signal was not strong enough for a reliable connection. Once I set up the WIFI extender, I have had zero issues!!!

Reply
Loading...
userIMabHsWHzG
Constellation

Re: Hello ! Sorry to hear about your issue. But have you trie...

It’s not the router as I have said before the engineer I had out to my tv said Samsung are aware of an issue but won’t admit it ! 

The engineer needs to replace my board and WiFi unit so that it won’t drop the WiFi. 

Get your act together Samsung! 

First and last Samsung tv I will buy. 

Reply
Loading...
smithlucy53
Asteroid

Re: WiFi dropping?

The problem is in the isp and the internet connection that restarts the modem and not wifi modem 

try to connect again.

Download Alexia App
Reply
Loading...