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Constellation

Wifi on tv

Bought a Samsung smart tv about 8 weeks ago.  UE43RU747OUXXU won't show 5 g when I try to connect to wi fi. If I connect through 2g  can't watch Netflix as it buffers all the time. Sometimes 5 buffers in 30 mins. Have Virgin wifi  which is ok on Apple pc for Netflix. Any ideas ?

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Samsung Moderator
Samsung Moderator

Re: Wifi on tv

I apologize for the inconvenience. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited. I would recommend reaching out to the country in which your device was manufactured/purchased for assistance with the appropriate troubleshooting for your product: http://www.samsung.com/visitcountry


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