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AntBx
Astronaut

Wow....customer service lies about covering my tv

My HD smart TV is supposed to be covered by warranty....was told my TV would be fixed....then customer service basically film flammed everything...after we sent pictures and was assured of our situation....this is really put me and my family off from purchasing any more Samsung products...

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Wow....customer service lies about covering my tv

We're sorry to hear that. Was the Dispatch Team able to locate a service center? Please send us a private message with any ticket numbers that you have: Link

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