Original topic:

YouTube Music won't play

(Topic created: 08-01-2022 09:38 AM)
FTLego
Asteroid
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The issue is on my Samsung TV UN43MU6100.
Software version: T-KTMUABC-1290.3 (up to date).
YouTube app version: web_20210913_08_RC00.

I reset the app through YouTube settings to see if it would help. Same issue.
Factory reset the TV. Same issue.

Issue:
Any "YouTube Music playlist" or "My Mix" or any channel that has " - topic" as suffix won't play. It shows the cover of the song with a buffering logo for a few seconds, then the error.
Error: Something went wrong. Unknown Audio Playback Error Playback ID: 7Z5Jc_UVySu3dZwf

ID changes depending on the video/song, obviously.

 

UPDATE 1:
Software version: T-KTMUABC-1300.3 got rid of these issues

UPDATE 2:
Same software version but these issues are back, could be because of an update from youtube app. Not sure.

29 Replies
userUenDakaJoI
Astronaut
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Fix it already. Enough with your incompetence.

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user8oRQZWqqSb
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It might be a coincidence or a deliberate plan but the fact that Apple and Samsung inked a deal (Jan. 2019) to bring the Apple TV app and Apple Music app to select Samsung Smart TVs does not exactly give Samsung much of an incentive to invest developer resources to fix problems that (Apple Music competitor) YouTube  Music has playing on their TVs. 

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FTLego
Asteroid
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I'm still having this issue. It doesn't seem to happen on older Samsung TVs (pre-Tizen).

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userm3qL1xJvbh
Constellation
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I have the same problem for months now , I have reset everything, no fix ,but just now I reset the pin number on samsung tv ver 1300.03 and the video with cover art that wouldn't play is working . Dont know how long it will last I just did it the problem usually comes back
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userKH58C9MxPz
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same problem here with UN43MU6100. cant play youtube music.  displays cover, buffers, then fails with unknown audio playback error. this is a DRAG!!

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userh8adLlXlrQ
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Are there any update about this issue?

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FTLego
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It's been almost a year with this issue.

Samsung TV UN43MU6100
Software version: T-KTMUABC-1300.3 (up to date).
YouTube app version: web_20220608_10_RC00.

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izzay
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Yes
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uservGXIq56C6y
Constellation
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Has there been a solution provided for this yet? 

 

I have a similar issue with my QN55Q65FM tv. I cant identify any pattern in the errors. It appears to be random for me. I have another Samsung Smart TV (UN65TU7000FXZA) and that one plays everything on the YouTube app without issue. It's surprising to see an issue like this with a Q series TV. Apparently they arent as high end as Samsung makes them out to be. 

 

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useresDYf2bMgW
Constellation
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What's the resolution on this? Still in issue as of today..
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