Original topic:

Youtube issues after update ver 1310.4 (Q9FN)

(Topic created on: 12/5/20 5:47 AM)
Xion4360
Asteroid
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After updating to the latest firmware, youtube now has issues.

 

Before I had no issues whatsoever playing 4K60fps videos with a network connection of over 100,000 kbps and a healthy buffer....now it's constant loading and defaulting to 360P.

 

Please look into it.

175 Replies
userUvbpqGBIVY
Constellation
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Hi all, 

YouTube version web_20201201_00_RC00 issue still the same. Force to 360p. Hate those company already. 

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gmcinalli
Constellation
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Same YouTube version, same problem, I hope that this bug is releated to the app and not to the TV firmware.

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user8aOW3uSyJw
Constellation
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Hi, All

 

It seems now much better with the youtube version web_20201202_00_RC00.

My TV Model is  GQ55Q6F.

I recommend to do the followings:

1, reset network connection

2, reset smarthub

3, reset youtube

 

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gmcinalli
Constellation
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Does it still work well today?

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user8aOW3uSyJw
Constellation
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Sorry, it is not working anymore. The problem is really strange.

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Xion4360
Asteroid
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thats great but it still broken for me. it seems the app is not able to buffer videos, and its a big problem for anything over 1080p...although even with some 1080p videos I still get pretty consistent buffering. it seems to be most likely due to the firmware as no amount of resetting has fixed it and the app has updated a couple times since the firmware update broke it, yet the problem persists. 20201206_110743.jpg

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userQh6UrI6qzW
Cosmic Ray
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Ive already send this topic to top TV/IT sites in Poland.

if u guys can do the same in yours country@@@@@ it would be great

userhTjLij6jY9
Constellation
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I saw mention of using the web browser which helps as a workaround, but how do you get rid of the scroll bar on the right hand side when playing full screen?

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Xion4360
Asteroid
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click on the 3 lines in between your profile and exit on the top right and select desktop view.

userHRlrbkSfub
Constellation
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This is exactly why I wish I could opt out of automatic updates. Another issue I consider for my next tv. I'm getting something else. Samsung is garbage. I'd feel better if they told me to go screw myself. At least do me the favor of acknowledging me