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Youtube issues after update ver 1310.4 (Q9FN)

(Topic created on: 11/3/20 7:04 AM)
Xion4360
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After updating to the latest firmware, youtube now has issues.

 

Before I had no issues whatsoever playing 4K60fps videos with a network connection of over 100,000 kbps and a healthy buffer....now it's constant loading and defaulting to 360P.

 

Please look into it.

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usertWt1OwnwJE
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Some good news to add to this thread: I called Samsung support and reported the problem. They had a tech come out and install a new wireless board.  This fixed the problem for me and I've now turned off automatic updates.  Hopefully nothing breaks in the future and I don't have to gamble. If you still have warranty coverage, I suggest going this route. 

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Anonymous
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Hello,

 

I have the exact same issue as you described, here on Q8DN after update to 1310.4.

I tried to reset the Youtube app, reinstall it, use it without an account, but nothing helps.

I took a speedtest on my TV and i have ~310mbps download speed.

If i try to access youtube from tv internet browser is works very well on 4k60fps and so on.

userBSuwfUC9PI
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@Anonymous wrote:

Hello,

 

I have the exact same issue as you described, here on Q8DN after update to 1310.4.

I tried to reset the Youtube app, reinstall it, use it without an account, but nothing helps.

I took a speedtest on my TV and i have ~310mbps download speed.

If i try to access youtube from tv internet browser is works very well on 4k60fps and so on.


What version of the youtube application do you have, I can see the latest version 20201104 00 RC01. I did not update yet my TV, stil waiting


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user8EYNxYJ85Z
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I've tested with this new version and now I can open videos with 4k but it freezes every 4-5 secs... with other devices at the same network and before the update these videos were reproduced smoothly.

Anonymous
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Same here after youtube app update.

userBSuwfUC9PI
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What version of the youtube application do you have, I can see the latest version 20201104 00 RC01
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user8EYNxYJ85Z
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16049501560541229541322377929252.jpg

 

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Anonymous
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i have the same version of youtube app on my Q8DN

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userBSuwfUC9PI
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Nothing has changed? 
I was hoping the new youtube app
version would correct the problem.
Currently it is 20201108 rc00
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userYkSB4Ps1Wr
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Youtube app is broken still.

 

4k videos are perfectly fine when watching from TV's web browser.