11-25-2020 06:18 PM
Hello,
i got a new TV ua58ru7100 when i connect my samsung home theater alone to hdmi without any other devices connected to the other hdmi ports anynet and hdmi audio works fine.
once i connect a second device to another hdmi port the anynet with the home theatre stops working. if i disconnect the second device and switch off and on anynet works again.
i tried connecting another device to the other hdmi port and same issue happens!!!
11-30-2020 11:11 AM
Thank you so much for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!