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My Samsung LN46A550 TV works with cable and old DVD player but it *noj longer* works with my Apple TV (1st Generation) or inexpensive Roku using... View Post Unfortunately, the solve was only short-term as the TV now again takes about 2 or 3 tries with di... View Post |
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Hi - we were told by Samsung that Disney+ would be compatible with all TVs produced from 2016-2019. However, this is not true. I have a... View Post These are the Samsung compatible TV's in the link below. https://www.samsung.com/us/supp... View Post |
Hi, I have a 65" UHD 4K Smart TV MU6100 Series 6 (UA65MU6100KXXM). I boiught the TV in malaysia and am now living in Switzerland. I tried to... View Post Thank you Zolfur. This was an excellent advice and it worked like magic for Disney Magic. Brilli... View Post |
The source of my tv signal is the cable plugged into the ethernet port and going to my modem. The Source setting doesn't include direct... View Post I spent an hour on the internet looking for a RJ45 to Hdmi connector. Those keyword bring back a ... View Post |
Hi, My 60 inch Samsung Led TV, series 6200 doesn't turn the picture and sound on. It's just four years old, bought it in Costco.,... View Post I understand how this may be frustrating have you tried the following troubleshooting steps? ... View Post |
I have a 70" uhdtv that I purchased in December of 2019, I powered up the unit this morning and all I get is intermittent gray screen and... View Post I apologize for any inconveniences this may cause, have you tried the troubleshooting steps below... View Post |
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PN59D8000FF 59" plasma TV goes blank and has no sound. Issue is not the input. Based on the red standby light, it APPEARS to let me turn it on... View Post A bit of a new twist. Its happened a couple more times but I am now able to "reset it" by just sh... View Post |
UN50KU6300 has now developed a screen matrix pattern of small white circles. The set was not exposed to any overheating or other conditions that... View Post I understand how this may be frustrating have you tried the following? Certain models on... View Post |
Hi, I have a similar issue to what others have been posting here. Basically a vertical shadow from top to bottom of the screen. The TV is only... View Post Test the HDMI cable. Some TVs have an HDMI cable test. The test is designed for HDMI cables less... View Post |
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Can anyone tell me will they accept Samsung TVs for a trade in Richard View Post I recommend reaching out to our ECommerce team. They can be reached at 1-855-726-8721 View Post |
Looking to purchase a 4500B Series 32" TV for someone who has no internet. This will only be connected to a terrestrial (OTA) antenna. Does... View Post After spending almost two hours on-line chatting and speaking with 3 Samsung employees, I gave up... View Post |
Hi, Today I started experiencing image problems with my 5 month old QN50Q80TAFXZA. Here’s what it looks like (the picture somehow is upside... View Post I understand how this may be frustrating and want to help, if this is occurring on all sources an... View Post |
Samsung TV model un50nu7100f doesn't turn off manually, remote control doesn't works also. I tried many times: Disconnect Power cable... View Post Try the troubleshooting here:https://www.samsung.com/us/support/troubleshooting/TSG01108742/ If t... View Post |
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How do I use my antenna on my TV View Post Hi! We actually have a link to help with that! https://www.samsung.com/us/support/answer/ANS000... View Post |
Recently my TV has stopped receiving video via HDMI. I have a Roku connected to a Denon Receiver (the receiver handle the device switching) and one... View Post Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109749/ If th... View Post |
every time my tv turns off and fully powers down (usually when turned off for a while) it disconnects itself from the wifi. I’ve ran some tests and... View Post Adding insult to injury. Today the Tv started restarting itself every 3-4 minutes and only coming... View Post |
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I turned off voice guide, but the voice still can be heard! View Post I know it is weird but sometimes having the unit directly plugged into a wall socket fixes some o... View Post |
My UN65MU7000 tv is going dark down the left side. View Post |
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I have the Samsung SUHD 55" 8500, Model UN55KS8500FXZA. Its around 4-5 years old at this point. It has worked perfectly fine, and then I had it... View Post Since this is still occurring and everything seems fine with the cables and you have done the rel... View Post |
We just bought a new Samsung TV and I keep getting a message saying it can not connect to server when I try to sign in. Or I get that the server is... View Post Hello. I bought my Samsung in 2018 and have the exact problem- unable to connect to the Samsung... View Post |
I have the model un75j6300af, and it recent started going to a dark backlit screen after displaying the "Smart tv" logo at start-up. I am... View Post I recommend letting a service technician have a look. As we would like to gather additional infor... View Post |
attempts to install "ATT TV" app result in the install getting to 100% but then a few seconds later a pop up display with error "unable... View Post |