HD and UHD TVs

Custom List Message Item

Spectrum Streaming Service

Posted by 06-16-2020 08:37 AM in HD and UHD TVs

Hey, The cloud dvr and on demand options for the Spectrum streaming service don't work with Samsung TV's. Any idea when Samsung... View Post

08-23-2020 06:45 PM

I'm not sure why this was chosen as the solution because it is not. The app on the Samsung TV is ... View Post

Tv can’t find device

Posted by 08-14-2020 11:58 AM in HD and UHD TVs

My new Samsung UN65TU7000FXZA has problems finding my Roku device on HDMI 1. It happens when I first power on, and has also happened after... View Post

08-17-2020 03:45 AM

I chatted with a Samsung agent and we tried swapping hdmi cables from another device. That has fi... View Post

TV Model UA43RU7100K

Posted by 08-14-2020 07:26 AM in HD and UHD TVs

Bought a brand new smart TV but it doesn't connect to my 5G WiFi connection. It's a 2019 manufacture model. Please help someone! View Post

08-14-2020 11:41 AM

Thank you for the suggestion. Changed my router settings to 2.4 GHz. It connects with my Smart TV... View Post

Thoughts on cost/effort of fixing cracked screen as opposed to a new TV?

Posted by 08-10-2020 09:38 AM in HD and UHD TVs

Thanks in advance. My family's first COVID pandemic casualty is the TV, which in the scheme of things is probably still a "good... View Post

08-10-2020 01:27 PM

And I have an update. I did get quick responses from Samsung's repair vendor, which I appreciate... View Post

Samsung tv not connecting to internet

Posted by 06-02-2020 12:13 AM in HD and UHD TVs

Hi, ever since we got a new WiFi modem, an Orbi modem, the Samsung tv (RU740D, UN65RU740DFXZA) has not been able to connect to YouTube, amazon... View Post

08-08-2020 02:35 AM

If you have any problem related to Samsung Tv not connecting to wifi just check out my blog post ... View Post

TV model UN65MU630D doesn't see AV Signal

Posted by 11-09-2019 05:09 PM in HD and UHD TVs

Hi, The TV keeps on saying "No Signal" when plugging a DVD player trough the AV Component connections. It knows that something is... View Post

Anonymous 11-12-2019 11:47 AM

That is great news. View Post

WiFi and Firmware Upgrade Problem

Posted by 08-04-2020 02:24 PM in HD and UHD TVs

I am unable to connect WiFi to my Smart TV Model UN50ES6500F through my new TPLink Router. Everything else in the home is working. Although the... View Post

08-06-2020 02:56 PM

I did reach out and they suggested I call in a technician. After hearing estimate for repair, ne... View Post

Can't find a way on the remote to give instructions to "BIXBY"

Posted by 07-27-2020 08:23 PM in HD and UHD TVs

Just bought UN55TU700DFXZA (2020 Model) and there are no detailed instructions on the use of the included remote TM1240A. Can not figure out how... View Post

07-28-2020 09:07 PM

Unfortunately, this model does not support Bixby. Only those TV's that come with the mic button o... View Post

Problems with ARC on MU9000

Posted by 02-25-2019 12:32 PM in HD and UHD TVs

Hello, I have had my MU9000 for about a year and a half. And decided to buy a new receiver that supported ARC and had a few other features... View Post

07-28-2020 03:52 PM

This is only a temporary solution. It may or may not work for a while. I bouth a samsungtv UN75RU... View Post

Update firmware

Posted by 07-26-2020 09:02 AM in HD and UHD TVs

How to update my smart tv firmware View Post

Anonymous 07-26-2020 02:33 PM

For most televisions, you can go to Settings>Support>Software Update and check for any available ... View Post

Exfinity Stream

Posted by 07-23-2020 04:47 PM in HD and UHD TVs

Hi , which is the latest Firmare to downlaod to my Smart TV in order to be abble to install Xfinity Stream App ??? View Post

Anonymous 07-27-2020 02:01 PM

The Xfinity page shows the minimum version to be T-KTM2AKUC 1131.9 for your model television. If ... View Post

Pairing an iPhone with TV

Posted by 07-26-2020 04:27 PM in HD and UHD TVs

I downloaded the smart things app to try to pair my iPhone with tv. Our model TV is not that old yet does not show up as one of the options on the... View Post

07-27-2020 09:24 AM

That's a bummer. We bought this TV at Costco only three years ago. View Post

Signing in

Posted by 07-23-2020 11:20 AM in HD and UHD TVs

Help please. Probably a very basic question. I was signed in and had smart tv set up then it broke. ( curtsy of Grandson long story) So I now... View Post

07-23-2020 02:55 PM

Thanks. View Post

How to program my samsung TV with an universal remote?

Posted by 07-21-2020 07:39 AM in HD and UHD TVs

I've recently got a new remote for my tv and I don't know how to program it with the tv. Can someone get this fixed? View Post

07-21-2020 07:48 AM

Try these steps for the Search Method. Turn the TV On.Press the [TV] button; the [TV] button wi... View Post

Power Off Sound - Is it possible to enable?

Posted by 07-05-2019 04:31 AM in HD and UHD TVs

I just upgraded my TV to the 4K UHD 55" model. My old Samsung had a cool melody sound when it was powered off. Unfortunately the new TV does... View Post

07-13-2020 10:09 AM

How can we be of assistance? View Post

interface UHD tv with analog audio receiver

Posted by 07-12-2020 09:54 AM in HD and UHD TVs

I have a Samsung HD (UN50RU7100F) tv with AV & Component RCA jacks + the standard optical/USB/HDD/ARC/HDMI inputs. I also... View Post

Anonymous 07-12-2020 02:23 PM

The AV jacks on the back of the television are for Input, not for Output. For audio out,... View Post

Download CBS All Access

Posted by 06-06-2020 03:43 PM in HD and UHD TVs

I want to download CBS all access application to my TV. the TV model number is: UN55ES6500FXZA. There does not seem to be an app store, like on an... View Post

07-05-2020 09:10 PM

There is no solution with our 2015 Samsung PN51 3D TV along with our 2018 Samsung 3D Bluray. Bot... View Post

Unable to log in Samsumg account on T.V. it works everywhere else, though.

Posted by 10-12-2019 06:54 PM in HD and UHD TVs

As stated in the title I cannot log into my Samsung account via my TV but I am able to log in my Samsung account via my phone and PC. Model #... View Post

06-22-2020 01:10 PM

We're glad that you're up and running. View Post

Problem YouTube

Posted by 04-19-2020 01:35 PM in HD and UHD TVs

I don't have YouTube app in my smart tv 65 inches and I can't find YouTube in my application View Post

06-21-2020 10:48 PM

Is there any solution to this or should we throw out our TVs? My TV production year is 2019 and I... View Post

Cannot Mirror my Samsung Laptop to my TV

Posted by 08-26-2018 02:56 PM in HD and UHD TVs

I have a Samsung UN65KS9500FXZA 65" curved UHDTV, and cannot seem to use Smart Mirror to connect my Samsung Notebook 9 Pro. I am on the same... View Post

06-20-2020 08:00 AM

Hi Dave, I turned off my Samsung Notebook bluetooth, still cannot connect to my smart tv. View Post

TV

Posted by 06-07-2020 04:38 PM in HD and UHD TVs

My tv remote will not change source. The menu and the smart hub buttons also do not work. View Post

06-09-2020 09:32 AM

There's a quick check to perform to figure out if it's your remote or your TV at fault. Remote is... View Post

Free installation of Samsung TV LED

Posted by 06-05-2020 01:29 AM in HD and UHD TVs

I had got the Samsung TV as gift in pantaloons on 26Sep19.I went to Kashmir as I am a defense Personnel at the end of September 19.I came back to... View Post

06-12-2020 04:24 PM

Support for non-US models is very limited in this community. Please reach out to the support team... View Post

Model UN55NU6950FXZC screen blue

Posted by 06-07-2020 04:05 PM in HD and UHD TVs

Screen went dark blue, nothing working, no inputs, kk remotes, just a blank screen. View Post

Anonymous 06-07-2020 04:45 PM

Regrettably, support for non-US models is quite limited. We would recommend reaching out to suppo... View Post

Screen Mirroring With iPhone 7 Doesn't Work

Posted by 06-05-2020 11:05 AM in HD and UHD TVs

I have an iPhone 7+ that I'd like to do screen mirroring with my UN40H6203AF smart tv. I have the tv Screen Mirroring window open. When I... View Post

06-05-2020 11:47 AM

We can't guarantee compatibility with third-party devices. If other devices are able to screen mi... View Post

TV doesn't connect to Wifi

Posted by 08-07-2019 10:19 PM in HD and UHD TVs

I have a 32" M4500 HD and sometimes it never is consistent with connecting to my home wifi, despite my other devices connecting just fine.... View Post

06-03-2020 07:49 AM

Try to Cold Boot the TV. This can be done by holding the power button on the remote until the TV ... View Post

Love it!!!😍

Posted by 05-30-2020 03:41 PM in HD and UHD TVs

Love my Samsung TV😍😍😍 View Post

05-30-2020 03:49 PM

Wonderful!! So glad you're enjoying your Samsung TV. View Post

Turn off a dimming support

Posted by 05-27-2020 04:48 AM in HD and UHD TVs

Hello everyone I have had my samsung tv for a year. but it was dimming according to picture and I changed some options from service menu... View Post

05-27-2020 09:24 AM

This type of issue will need to be addressed by having the unit serviced. Since it is out of warr... View Post

6900 Model not connecting to WIFI

Posted by 05-19-2020 10:01 PM in HD and UHD TVs

Hi! I'm having problem with my 43" 6900 model, I tried every single ways to fix it but it's seemed nothing would work. I tried... View Post

05-21-2020 11:50 AM

Awesome!! You are so welcome :)! View Post

horizontal line on tv

Posted by 04-29-2020 10:24 AM in HD and UHD TVs

Was wondering if someone is going to reply my problem horizontal line in my TV? View Post

05-11-2020 06:37 PM

Same for my TV. Two lines 1/3 of the way down and directly in middle...q65. purchased 2018 View Post

7 Series 58" TV will not recognize HDMI devices

Posted by 05-16-2020 05:19 PM in HD and UHD TVs

Just purchased my TV today, screen was flickering during setup but seems to have resolved while watching movies, however, it does not seem to... View Post

Anonymous 05-16-2020 06:08 PM

I highly doubt that is the case, likely just a bad unit. You should be fine to just exchange it f... View Post