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I recently bought a Samsung UHD series 7 TV and my remote will not scroll down under submenus of settings. It only scrolls to the side and I also... View Post Any updates on this issue? I had to reset my wifi and now I can't connect because I can't navigat... View Post |
Hi, I bought my Samsung 55" UHD Smart tv - Samsung 7 series (55) in December 2019 and all was working fine with the apps. I got... View Post My internet is compatible with the tv. It won't connect to the server but it's connected to inter... View Post |
Purchased TV just over two years ago. Month ago white vertical spot about 6” appeared at bottom center of screen gradually developed into a shadow... View Post Just got around to checking with Samsung authorized service center as recommended by SamsungC... View Post |
Like the subject says. No red stand-by light. Outlet tested good. Can you please assist? View Post I understand how this may be frustrating with your TV having no power have you tried the followin... View Post |
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Not sure why, but there is no firmware link on samsungs website. Why? Tweeting support is helpless... View Post |
Hi, I have a 40" Class KU6290 4K UHD TV MODEL NUMBER: UN40KU6290FXZA Recently I am seeing this streak /... View Post |
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Title says it all. This happens to everyone who reported this issue. There's nothing I know how to do to fix it. And it's a software issue.... View Post All I do is unplug and replug the TV and it reconnects fine until I turn it off for a few hours a... View Post |
Hi guys, Since I bought the crystal tu7000 tv the screen has been flickering. I got a replacement from the store but the new model still do... View Post Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202526/ If th... View Post |
This tv has a great picture and great colors but why am I seeing an "image trail" when people are moving on the screen? I know it... View Post The problem is technically still there but I was able to adjust the settings so that it wasn't as... View Post |
hi, last week I bought a Samsung TV " TU8000 Crystal UHD 4K Smart TV (2020)" and I update the software and sign by Samsung account after... View Post |
An AU7700 Crystal 4K UHD Smart TV in our company, Veraizen Earthing was reset due to a power failure, and after setup, the blue screen and error... View Post The Galaxy is correct. If the troubleshooting steps don't help, service would be suggested. If ... View Post |
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I have a new Series 8 Crystal UHD TV. It is connected to the internet and the preinstalled apps, like Netflix work. However, it will not install... View Post |
I purchased a 65" Class TU8000 Crystal UHD 4K Smart TV (2020) 2 weeks ago. It randomly makes an annoying chiming sound. This sound totally... View Post Nope... this is not it. There is obviously a firmware issue and samsung needs to make alexa a de... View Post |
I have a Samsung Crystal UHD, Model code UN75TU8000FXZA. This TV feeds my Yamaha RX-V685 AV Receiver. The HDMI 2 Arc connection on my TV feeds the... View Post So, I kept thinking about the setup you are saying, my current setup and the error message. I ... View Post |
I just purchased the TV and want to use Bluetooth headphones to keep from waking the Family when I watch early in the morning. I have tried three... View Post Okay I finally had success! This was not in the printed manual for the headphones but was in ... View Post |
Hi I just got the Samsung crystal UHD tu8000 and I love the ambient mode but I like having it on all day but have not yet because I'm wondering... View Post One more question the border around it will that cause a burn in Spence it's not changing.... View Post |
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I just got a Samsung UN55J6200AFXZA Smart TV, and I like using external speakers. I have those plugged in, but I can't adjust the volume with... View Post Hello, i also have this problem but i am using an optical cale and still can't control the volume... View Post |
My freest box has been replaced by Freeview, any ideas why? View Post If that was the case , I still could not use the freesat recorder. I removed the apps I do not ... View Post |
The TV isn't even 3 years old. 20% of the left side went dark last week and there are bands elsewhere where it's starting to happen. ... View Post I understand how this may be frustrating with your tv screen being dark on one side, if this is o... View Post |
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The Left bottom corner of my Samsung Curved Screen is dark. Please assist. View Post I can definitely understand your concern here regarding your television display. Let's try to all... View Post |
Hi all, Samsung team too! I purchased a 65 inch uhd UN65NU6070FXZA about three years ago, mounted it once it arrived at home and have not moved... View Post Hello, I understand the frustration with your screen flickering, and if this is occurring on all ... View Post |
Is there a way for me to hook up an old wii console to my new tv. There are no av ports on the tv. I’m not sure what adapter, if any, would work... View Post Hi! I purchased an RCA to HDMI adapter and it works like a charm! Once you acquire one you'll b... View Post |