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captions work intermittently

My stepdaughter has a Samsung 6 series (58) tv. It has always had many problems with captions disappearing and digital caption option bring greyed out.

Sometimes turning captions off then on fixes.


Right now NFL Network isn't showing captions which is annoying.


I'll be looking for a new tv before too long and these constant issues has me thinking it mamy be time to stop buying Samsung tvs

Samsung Galaxy S5