Original topic:

hbo max

(Topic created: 05-07-2021 09:42 AM)
22435817
Constellation
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HD and UHD TVs

I have a Samsung curved TV, download, installing, watching is not the issue. I did have a white line to the right side of the screen, looks like that is no longer an issue. HBOMax app update on 05.06.2021 ver 50.25 .2 looks like the problem is gone.

This is also effecting TUBI, Amazon Prime works , also now seems to be effecting the TV apps as it will not load sometimes, and when it does I can open a APP to install, just the spinning white wheel 

The issue is having to unplug and plug every time the TV was turned off to get the app to run, so is it the app, TV, internet provider? 

1 App updated 05.06.2021

2 Connection speed is great

3 tv is up to date

4 deleted and reinstalled HBO Max app

only thing I have not done is restart TV don't really want to do that

 

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SamsungJam
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

Just for clarification, are you getting this issue with any other apps on the television?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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