cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

nu model vertical shadow, need a new tv,

 

happens on all inputs , trouble shooted everything that was recommended,  faulty backlight no doubt , that sounds like manufacturing/ assemble/quality/design problem. under 2 yrs old. disappointed long time customer. good luck with me Samsung your worst nightmare.  new tv voucher equal too i dont want it serviced this is a hassle and waste of my time. but whatever it takes it takes i will call everyday until im satisfied.  the comments on here are appalling. Samsung should want happy satisfied customers, its not our problem your product is faulty. billion dollar corporation . obviously theres problem on your end . i dont got another 700 hundred dollars to spend, when my last one :model 5: i think is still working fine. my name isNick Smith i will continue this rant tomorrow with yall.16004156756972103854871599653936.jpg

 

1 REPLY 1
Highlighted
Cosmic Ray

Re: nu model vertical shadow, need a new tv,

You have been affected by the typical dark vertical shadowing defect that is present on samsung budget - mid range LCD tvs from 2016 - onwards. It's extremely common and generally happens between 12-18 months of the tv's lifecycle.

 

Unfortunately it requires a full screen replacement. However, even if it is replaced, it will likely fail again in 12-18 months as it is a defect rather than a per panel problem.

 

here is a link to how common this problem is

 

https://us.community.samsung.com/t5/4k-8k-and-Other-TVs/65-KS8000-dark-shadow-center-of-panel/td-p/4...

 

 

Reply
Loading...