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userNAXL234Qnm
Constellation

samsung un55hu6830 hdmi ports not working

Hi, 

I have the un55hu6830 TV and the HDMI ports on it does not work anymore. Before only HDMI2/DVI would work for quite a while then after sometime it also didn't work. Ive tried to update firmware on the TV as suggested by some but that didn't help. even tried unplugging it for a while and replugging it back in to see if that would work, but nothing displays on the HDMI. ive tried different devices like my laptop,desktop, switch, xbox and a few others to rule out if its just the device or the TV and none of them is displaying on the TV. Any help would be appreciated.

Thanks,

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: samsung un55hu6830 hdmi ports not working

Have you also tried replacing the HDMI cable for the TV? It is possible the cable is not recognizing the port.  


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userNAXL234Qnm
Constellation

Re: samsung un55hu6830 hdmi ports not working

yeah i've tried different HDMI cables too, unless theres a specific kind i should be looking for?

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Samsung Moderator
Samsung Moderator

Re: samsung un55hu6830 hdmi ports not working

For further assistance, can you provide your serial number to the link below?

 

http://bit.ly/2hQXHNu


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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