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tv makes popping noise when switched off

I just bought a new TV and when I turn the TV off there is a popping or clicking noise coming from the TV. it goes away when I turn it on and it goes away if I unplug the TV. the noise comes every 30 seconds and goes on for hours.  this TV is in my bedroom and this is totally unacceptable. 

 

Samsung - 32" Class - LED - Q50 Series - 2160p - Smart - 4K UHD TV with HDR
Model: QN32Q50RAFXZA
SKU: 6364277

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: tv makes popping noise when switched off

We are sorry to hear that, have you made sure that there is proper ventilation for the TV? Also that there is no heat or air condition pointed directly at the TV, and to make sure that the tv is flat and level? If you have and it is still having these symptoms can you send me a private message with your full serial number? 


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