This is regarding my 4 and half year old UHD TV. All of sudden it is showing blue screen. The tv is connected with Antena and I can hear the sound(change channel, mute) but nothing on screen.
I have tried to contact customer service and they mentioned issue with screen and repair cost would be similar to brand new TV.
I tried unplug-plug power, hold power button on tv for 60 sec etc but no success.
This is my $849 smart UDH TV.
When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. If your TV is connected using a One Connect Box, there are a couple of extra steps to troubleshoot.
·Press the Home (Menu) button on the remote.
Confirm the TV is set to the same source as the external device.
Test the HDMI cable.
Test different external devices.
If there is still no picture, use the following link to find a list of service centers near that can do the in/out of warranty repair. http://www.samsung.com/us/support/service/location
Nothing work as solution. I have tried connecting multiple devices with HDMI.
Out of warranty cost would be similar to buy a new TV.
Is there partial credit for repair or exchange to new one?