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Constellation

un50nu6900 tv wont turn on any more

the tv was working. however now if i turn it on the screen doesnt come on and the led blinks one time waits a few more seconds and then blinks again. if i unplug for 10 minutes and then plug it in again, after 8 seconds or so it will begin the blinking process again.

if i hold the reset/power button in for 10 seconds, the led will turn off. if i push the button again it will again begin blinking one blink every 8 or so seconds.

 

in all of this the screen never comes on.

2 REPLIES 2
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Constellation

Re: un50nu6900 tv wont turn on any more

oh, and by the way i purchased this tv on nov 25th, 2019.

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Samsung Moderator
Samsung Moderator

Re: un50nu6900 tv wont turn on any more

Surge protectors may eventually wear out and stop providing the necessary voltage for your TV. If you're using one, make sure that you rule this out before you set up service for a blinking red standby light.

If the above troubleshooting steps didn't help, here are some service options:

- If your unit was recently purchased, you can check with your retailer on their return/exchange process.

- If you have an extended warranty you can reach out to them to have service processed.

- If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO

- If you're OUT of warranty, you the following link to locate a service center in your area by using the link below

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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