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user7rBXg9mV8Q
Asteroid

update firmware via usb, doesn't go for search in usb

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Hi!

I wanted to update my j5200 TV via USB, I have downloaded the right firmware from samsung support and I have flowed all of instruction but when I press "update now" in "software update", it doesn't show the message " do you want to search the connected USB device for update files?" as a consequence, tv just search internet to find update file and it doesn't search in USB, I was wondering if someone else has had the same problem, or any suggestion and solution.

my current firmware version: 1067

downloaded firmware version: 1112.2

problem with online update is that when i search online, it says no new update is available.

1 SOLUTION

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Re: update firmware via usb, doesn't go for search in usb

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It absolutely requires firmware for/from the region it was sold, for language and lots of other reasons. Further, Samsung Support mods here in USA will not help you. Good luck finding the right firmware for your TV.

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18 REPLIES 18
user7rBXg9mV8Q
Asteroid

Re: update firmware via usb, doesn't go for search in usb

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no body can help me ?

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Re: update firmware via usb, doesn't go for search in usb

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I do not know that set, but a couple things are usually key: 1. Firmware is usually Zipped i.e. compacted and needs first to be Un-zipped to the root level of a USB stick 2. The USB stick needs to be formatted as FAT32, not NTFS or exFAT or... If you've done that right then I'd try every available USB port on the set to see if the one your using might be defective.
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user7rBXg9mV8Q
Asteroid

Re: update firmware via usb, doesn't go for search in usb

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Thankyou for your time, I have already done all the thing that you mentioned and TV recognize USB very well but when I try to Update, it doesn't try to search in the USB to find firmware at all.

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Re: update firmware via usb, doesn't go for search in usb

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What is the full model number of your set?

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user7rBXg9mV8Q
Asteroid

Re: update firmware via usb, doesn't go for search in usb

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my tv set : 40j5200, it is classified under j520x series

 

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Re: update firmware via usb, doesn't go for search in usb

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No sir, that is not a complete model number.

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user7rBXg9mV8Q
Asteroid

Re: update firmware via usb, doesn't go for search in usb

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if you mean model code, it is : UA40J5200AKXRQ

if it is something else, please tell me where can I find it.

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Re: update firmware via usb, doesn't go for search in usb

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When I go here and enter that model, it says "please enter a valid model...":

 

https://www.samsung.com/us/support/

 

Instead, some valid models are UN40J5200...

 

Don't know why Samsung mods won't help, but it seems likely to me your set is not a USA (or North America?) set, that the firmware 1112.2 is not valid for it, and therefore your TV does not see-or-accept that fw as an option for install.

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user7rBXg9mV8Q
Asteroid

Re: update firmware via usb, doesn't go for search in usb

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yes it is not for USA, somewhere behind the TV, it is written "made by samsung in EGYPT" 

does the firmware depend on location ? 

the number 1112.2 isn't based on calendar or something that shows, it is newer than previous version?

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