Blu-Ray closing Netflix

Constellation

Blu-Ray closing Netflix

My Blu-Ray player was working fine until a couple days ago when it started closing Netflix and saying “no disc”. I’ve never used it for discs, so I tried putting a disc in then it proceeded to close Netflix to play the movie. I’ve reset it in the settings, I’ve turned it off and back on, I’ve even tried unplugging it, nothing is working.

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1 REPLY
Samsung Moderator

Re: Blu-Ray closing Netflix

Can you provide the full model number of the device and the firmware version the device is running? 


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