01-23-2018 06:04 AM
I would not call it fixed but I was able to get ARC working on my k950.... Do all of you have samsung TVs as well.... Maybe with the one connect box? I unplugged all the hdmi cables and the the cable to one connect, then physically removed power to the TV for 15 minutes plugged back in and ARC was working
01-25-2018 12:05 PM
I have a simular situation but here with a 60KS7000. When I connect the Soundbar to a 49Q7F Qled ARC works.
With the 60KS7000 I can select HWK950 over HDMI, I can change the volume and see a Soundbar icon on my TV. Soundbar LED says Vol+/Vol- but no sound at all
01-25-2018 02:25 PM
Hey guys, I have attached a link below to the products compatible with HW-K950.
01-25-2018 05:36 PM - edited 01-25-2018 05:38 PM
I was just traveling for the week. While I was gone the power went out. When I got home the sound system was connected to the TV (Samsung UM8000F) via Wifi only. No HDMI ARC available. I tried resetting the sound system, changing HDMI cables, turning off, then turning on the Anynet+ settings, unplugging the sound system completely, waiting 5 minutes, etc. The final solution ended up being to unplug the TV itself and the sound system (probably only needed to unplug the TV) and let it sit for 5 minutes. I plugged everything back in and turned it on. Instant HDMI ARC connection upon power up. All is now right in the world.
I don't know if the power outage screwed with the TV or if something updated and threw it off, but the solution to unplug everything, let is sit a few minutes and power it back on worked for me as well.
It seemed to be TV related, not directly related to the sound system itself.
02-10-2018 01:45 AM
Hi, exactly the same problem here, bought a Samsung MU8000 with Soundbar HW-K950 and from the beginning no ARC sound through soundbar. Solution fot me:
-put on Anynet+ via tv menu
-put on Anynet+ on soundbar by pressing right menu button on rc soundbar for about 10secs
-unplug oneconnectbox tv for 10 mins
-unplug powercord tv & soundbar for 10 mins
when reconnecting everything ARC worked for the first time, it never worked from purchasemoment.
-check for firmwareupdate soundbar with multiroomapp samsung; i’ve latest.