HW-K950 Firmware 3117 No Display on power on

Constellation

HW-K950 Firmware 3117 No Display on power on

Hello,

 

Since 3117 was installed - I more often then not have to cycle the power in order to get display through the soundbar.  Is anyone else seeing this behavior?

 

Harmony >Power on command>soundbar powers on > display powers on> blank screen
Power off soundbar wait a second power back on then display comes

 

Shield tv via hdmi>soundbar>projector

1 REPLY
Constellation

Re: HW-K950 Firmware 3117 No Display on power on

[ Edited ]

So support told me to get to INIT by powering the soundbar off and holding play/pause. Well that did nothing, after a bit of google and youtube i found that while the soundbar is powered on hold the Gear Icon on the remote until you see INIT then it will power off.

How come there is literally zero support on this 1k+ item?  they dont even have the correct service commands!

 

This seems to have done something as, atleast with my initial testing im not seeing the same behavior. I will follow up tomorrow.