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Original topic:

BD E5900 STOP mode

(Topic created: 06-11-2018 07:30 AM)
Isaias
Asteroid
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Home Theater

Hello,

 

I need help my Blu Ray BD E5900, just stop working and only shows StOP on screen.  

 

Any idea how to solve .

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Okay. If changing the cord does not work I would recommend service on either the TV or the DVD player. 

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I am sorry to hear this. Have you tried resetting the unit? 

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Isaias
Asteroid
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 Could you please confirm  the instructions for resetting the unit

 

I tryed pushing the play/pause botton during 8 seconds, but nothing happend...I'm not sure if this is the right way to resetting the unit.

 

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When you power your unit on, are you able to get to the settings? 

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Isaias
Asteroid
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Michelle, Thanks for your answer

 

I´m not able to the settings because the unit just power on,  and then shows STOP on its litle scren, the TV does not  reiceive the HDMI blu ray signal.

 

 

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Have you tried unplugging the unit for about 10 minutes and changing the HDMI cord? Also, what kind of TV do you have?

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Isaias
Asteroid
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No yet......wil try,   the TV is Sony Bravia  32 inch.

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I would try unplugging the unit and changing the HDMI cord. If that does not resolve the issue I would reach out to Sony and see if they can remotely access your TV. 

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Isaias
Asteroid
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I will try unplugging the unit and changing the cord.

 

Unafortunately my TV is not Smart......so they couldnt access it...

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Solution
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Okay. If changing the cord does not work I would recommend service on either the TV or the DVD player. 

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