Could you please confirm the instructions for resetting the unit
I tryed pushing the play/pause botton during 8 seconds, but nothing happend...I'm not sure if this is the right way to resetting the unit.
Michelle, Thanks for your answer
I´m not able to the settings because the unit just power on, and then shows STOP on its litle scren, the TV does not reiceive the HDMI blu ray signal.
I would try unplugging the unit and changing the HDMI cord. If that does not resolve the issue I would reach out to Sony and see if they can remotely access your TV.