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userI1xdo3ExlY
Constellation

Re: BD J5700 "system time is updating. Please try again later"

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My player is saying system time is updating
Please try again later
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Black Hole

Re: BD J5700 "system time is updating. Please try again later"

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I am sorry to hear this. Is the firmware of the unit completely up to date? 

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userKc7hhX2nWp
Constellation

Re: BD J5700 "system time is updating. Please try again later"

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BD J5700 "system time is updating. Please try again later" 
 

When I click on the Netflix app, it always pops up with an error message saying the "system time is updating." I have restarted my system, unplugged the power cord and ethernet, without any results.  I have been having this error for months and have not been able to access my apps. How do I get the system time to update so I can use the Netflix app? 

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Black Hole

Re: BD J5700 "system time is updating. Please try again later"

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@userKc7hhX2nWpPlease send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

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user3MzrAymNSM
Constellation

Re: BD J5700 "system time is updating. Please try again later"

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Just bought a brand new blu Ray/dvd player. From out of the box, and after one factory reset it still shows the system time updating glitch.

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Samsung Moderator
Samsung Moderator

Re: BD J5700 "system time is updating. Please try again later"

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user3MzrAymN, I can look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of the unit.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usertTAo2LjxQy
Constellation

Re: BD J5700 "system time is updating. Please try again later"

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I'm having this problem, too. Fails despite unplugging and doing a forced reset. Very annoying; you can't fix this with a firmware update?

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kbart
Constellation

Re: BD J5700 "system time is updating. Please try again later"

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I tried suggested fix. Still not connecting to any apps.  

Model: BD-JM57C

Serial #: <Hidden>

Purchased 10/5/18.

 

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Samsung Moderator
Samsung Moderator

Re: BD J5700 "system time is updating. Please try again later"

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Can I ask if you've attempted connecting via ethernet cable already?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userbOCggZRo1R
Constellation

Re: BD J5700 "system time is updating. Please try again later"

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I am having the same problem even after unplugging and forced reset. Help!

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