cancel
Showing results for 
Search instead for 
Did you mean: 
usereh3rooywVR
Constellation

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

Hi my blu-ray has the same issue  help I already tried hard reset 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

@usereh3rooywVR Please send us a private message with the full model code and serial number: Link

Reply
Loading...
JCasti210
Astronaut

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

I have the same issue. I tried unplugging it as well as doing the reset. Same issue continues.  

Reply
Loading...
usersmVivxafgh
Constellation

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

This is happening to me right now. Called customer service and was put on hold for 20 minutes before a representative answered. He asked for my model code which I provided at which point he never said another word. I remained on the line for 8 additional minutes assuming he was working to resolve my issue. The final four minutes of this time I spent saying “hello” and “do you need any other information from me” as I could hear him laughing and chatting in the background. After 30 mins on the phone I finally gave up and hung up with absolutely no resolution and a horrible impression of Samsung customer service. 

Reply
Loading...
mariahcarey
Constellation

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

The best troubleshooting that actually resolves the "System Time is Updating" issue real quick is by connecting the Player to a mobile hotspot, try playing netflix, and have it connected back to the wi-fi. 

Reply
Loading...
userQibDCVFAek
Constellation

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION
How do I do a factory/hard reset?
Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

@ userQibDCVFAek Plug the player back in. With no disc in the player, press and hold the Stop button on the panel until your TV displays the message "Reset all settings to the default values." After a few moments, the player will turn itself off and reset itself.

Reply
Loading...
user85i2wpABzy
Constellation

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

@SamsungHeath I'm having the same problem. Can't load any apps. Every time I click it says "System time is updating. Please try again later."

Reply
Loading...
userVUai05xr5x
Astronaut

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

Im having the same problem and just as well I've tried the steps that you've listed and the situation hasnt changed. Please help

Model Number: BD-JM57C

S/N: <edit>

Reply
Loading...
userEd7Wq4EEVz
Constellation

Re: BD J5700 "system time is updating. Please try again later"

JUMP TO SOLUTION

I am having the system time updating issue. Can you help!

Reply
Loading...