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user3oYURFdAAu
Constellation

Re: BD-JM57C not connecting to wifi

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I hav tried several times to connect. Where do I get IP/GATEWAY DNS. settings. I hav a screen that states that r not correct. All blanks are zeros
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Samsung Moderator
Samsung Moderator

Re: BD-JM57C not connecting to wifi

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The IP/GATEWAY DNS settings should be located in the Network Settings within the settings of the player. Have you completed all of the troubleshooting steps in the following link? http://www.samsung.com/us/support/troubleshooting/TSG01110565/

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usere36zbkzb6D
Constellation

Re: BD-JM57C not connecting to wifi

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I had mine working for about a week, came home one night and now it won't connect.  I have tried all the of the suggested fixes several times and still nothing.  Is this a defect of this model?  Any other suggestions?  I use it to watch Netflix 

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useru73fdAYFoo
Astronaut

Re: BD-JM57C not connecting to wifi

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I just bought this model and have spent last 2 hours trying to get it to connect to wifi no luck, will not recommend Samsung to anyone after this

 

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useru73fdAYFoo
Astronaut

Re: BD-JM57C not connecting to wifi

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I have tried every suggestion
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Highlighted
Samsung Moderator
Samsung Moderator

Re: BD-JM57C not connecting to wifi

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Please make sure that your router is in at least 15 feet from your player, if the signal is too far away from the unit other devices could potential be interfering with the signal and causing intermittent connectivity symptoms. 

Community Guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
Terms of Service: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091
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