My MS650 soundbar is connected to Samsung TV (UE46F6340SS) with a HDMI (ARC) cable.
My problem is I'm having difficulty to hear the conversations clearly while watching TV. When I increase the audio level to hear the conversations the ambiance & effect sounds become unbearably high.
The auto audio leveling function of TV becomes disabled when HDMI(ARC) connection is being used.
I tried all sound modes offered but none of them helped. Only the Smart mode increases the sound slightly.
I have tried adjusting EQ settings but that did not help either.
I always keep the FW of the soundbar upto date. It has the latest FW (V1147.2) now.
As a result, I wonder if anyone having the same issue and is Optical connection solves the problem or not?
Thank you for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!
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