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Constellation

Blu-ray j5700

My Blu-ray is no longer reading my Blu-ray's discs. It works with any dvd but It pops up a message that says not able to load when a Blu-ray is inserted. I reset it pressing the open button and nothing. I also upgrade mother firmware and nothing. I need a solution please

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Blu-ray j5700

I'm sorry to hear that, can I have your current firmware version? Also is it all of your Blu-ray disk? 


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