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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-19-2020 09:15 PM)
userSlY6jXH8C3
Astronaut
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Home Theater

...it was working fine last night.

2,665 Replies
userKeYo5XGa0Z
Asteroid
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Home Theater
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userlxwfTE4OvN
Asteroid
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Home Theater

Someone said they had spoken with tech support and they "might" have a fix in 72 hours. What of they don't?  Class action would definitely be a good move!  On the upside,  at least I have a SONY home theater in another room.  I saw that someone had posted that they had five of these units that have gone out at the same time.

useryuyAsp37EW
Asteroid
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Home Theater

I see I am not alone here.  Worked fine this morning and now it keeps trying to load a disk that isn't even there. Lost all sound on all other outputs (cable and xbox). I tried to reset with no result and I unplugged a couple of times with no result. Definitely a software or firmware issue in my opinion and Samsung has to get to the bottom of it.  HELP! 15925320654348660604237562361688.jpg

 

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userPYtNKl3KXx
Constellation
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Home Theater

I'm having the same problem. It was just working this morning. 

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user2ZvIGE1T0v
Constellation
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Home Theater

Experiencing the same exact issues on my J5500W.  Glad to see I'm not the only one!

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userPYtNKl3KXx
Constellation
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Home Theater

So do we know if it's just broken and we're out of luck or what? 

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userrn75QdJX55
Constellation
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Home Theater

I have the HT-J5500W home theater system. The menu on the tv screen will flash on then flash off no matter which function I am using. Discs will not play. You can hear the system kick on and off. The receiver screen will show the function even when the system appears to be "off". There is a delay with the receiver turning off after hitting the power. I did a reset but that didn't help and I tried unplugging the system for a long duration. Please help.

user4ZsDscu80Y
Cosmic Ray
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Home Theater

It is going around. There are at least six models having the same issue starting yesterday. No fix from Samsung yet. Check the other threads.

 

Modded Thread

https://us.community.samsung.com/t5/Home-Theater/Blu-ray-player-BD-JM57C-keeps-cycling-on-off-whenev...

useryuyAsp37EW
Asteroid
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Home Theater

Same issue here.  I posted a bunch of pics also so hopefully they figure out what's going on

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Samsung_N5F9cYJ
Astronaut
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Home Theater

That's it broke

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