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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-23-2020 10:14 AM)
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userSlY6jXH8C3
Astronaut
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...it was working fine last night.

2,664 Replies
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Hi, my bluray BD-J5900 started cicling on/off as well just after plug it in; I've tried many times the hard reset (push eject buttom for 5sec), but it not worked. HELP SAMSUNG.

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userIuN2GzdxeK
Constellation
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Same power cycling happening with mine also.  BD-JM57

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Jorge_MX
Asteroid
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Hi my BD-J5700/ZX is in a boot Loop as many otherBD moldels how can i fix this issue?

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KC47
Asteroid
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I think this is the same issue I've been following in this thread:

https://us.community.samsung.com/t5/Home-Theater/Blu-ray-player-power-cycling-whenever-plugged-in/td...

 

Last we heard Samsung is looking into it. No idea when they will have a solution.

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Jorge_MX
Asteroid
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it is but there is NO SOLUTION for it It just say "We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information"

Jorge_MX
Asteroid
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an also thank yo fort the suggestion. 😄

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user4WZV9oSL7A
Cosmic Ray
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@Jorge_MX wrote:

Hi my BD-J5700/ZX is in a boot Loop as many otherBD moldels how can i fix this issue?


Wait until Samsung provides a fix, or go buy a new BD from non-Samsung.

 

Someone once said that "Patience is a virtue," but they didn't want to watch a movie at the time.

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Jorge_MX
Asteroid
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I just bought a SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  SONY  BD but still want my old BD working

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SoooThere
Constellation
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My HT-J5000W BluRay/3D stopped working on the 20th, as is the story with MANY of your customers.

 

......  I am a  loyal Samsung customer who has purchased and owns several Samsung products.....ie.,kitchen appliances, phones, tablet, televisions, soundbar.  I made my purchases because of the Samsung name.  If this repair isn't corrected immediately, I will never NEVER purchase another Samsung Product.  THIS IS UNACCEPTABLE!

 

At least let us know what the issue is!