Blu-ray player power cycling whenever plugged in

[userSlY6jXH8C3]

...it was working fine last night.

[userx480MkaM6b]

Where is the solution for the problem.

[usereNpmYbyVXI]

Any update or new information or are we still left in the dark Samsung 

[useradcy8VoQCF]

I've just turned on my dvd player and it's also stuck in an on and off boot loop your firmware update messed up everybody's theater system this is a disgrace what are you doing to rectify this ? Well for every day I'm without my DVD PLAYER I will be asking for £10 compensation for my inconvenients  and also you shouldn't push update's to customers device we should be given a choice and not just because it's connected to the Internet hurry up and fix it. Also all the customers like me that this has affected make a complaint and ask for compensation of whatever you feel you deserve but this behaviour from them is unacceptable # SamsungSabrina

[userhXl060VRNg]

When will the solution be posted?

[userfYxyGxxTWO]

I have the same problem, I think its a software problema because its worldwide in the same time! I'm from Brazil! 

[useryVDPzcs73M]

I see the repair this way. Samsung gives a memory dump, we flash NAND and the device works.

[useruaQUfuBpGw]

Doesn't looks resolved posting here so that I am notified to see when an actual resolution gets posted.

[userA9XvsanMcQ]

Mine is doing same thing - ruined my Sunday Zoom Quaker Meeting with the noise.

please solve, or do ihave to wait till Mercury Retrograde ends July 12???

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@The BOSS lady wrote:

We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information. 

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@The BOSS lady wrote:

We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information. 

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[user4hDKw8qboW]

Same here, no voice, keeps power cycling, since last Friday.  I am in TX, USA. Called Samsung Tech support to be told that it needs to be sent for repairs and that it's not under warranty.  However, it turns out its a bug or whatever and now waiting for a fix from Samsung. 

[user4NaVA26DmK]

Hello, please provide us with an update as to what Samsung is going to do to resolve the faulty firmware rolled out globally that is now causing these Samsung blu-ray devices to cycle between "No Disc" and " Loading", rendering it nonfunctional.

Communication is key as this is a widespread issue!