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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created on: 1/18/21 6:12 AM)
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user9WTFzOHqil
Constellation
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Any update to the looping problem of sumsang blu rays palyer? I am from Namibia.

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userMoZWy3sd2g
Constellation
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My Samsung blu ray player is an older model - J5700 and worked fine until it started glitching. When its plugged in it turns on, the tray opens and then the menu comes on and when menu goes off the tray closes. Then the cycle repeats. I have the remote and can't do anything with it or any of the buttons on the player either. I dont want to replace it if it can be solved.

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user44l4TONIVu
Constellation
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Home Theater

Model code HT-J5500K/XA

S/N <hidden>

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SamsungBri
Samsung Moderator
Samsung Moderator
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I apologize for the inconvenience. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited. I would recommend reaching out to the country in which your product was manufactured/purchased for assistance with the appropriate troubleshooting for your product: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userojDxBi2wJa
Astronaut
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Home Theater

I have one of these BD-J5900's that started the cycle issue over the summer. I don't use it that much so I put it off to the side and just now discovered the threads about the issue. I read in one post that Samsung will fix these if you send them, but when I tried to register my device the system wouldn't let me saying my model didn't exist...here is proof that it does.  Am I still able to get help? Thanks.IMG_0342.jpg

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useraY6eDBiOkT
Astronaut
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My samsung bd-jm57c when I plug in the power,  keeps clicking and buzzing as if it's trying to load a disc. Nothing is displayed on the TV. The buttons on thé DVD player is not affecting this and I have to use the remote to try to eject the tray. When I put a dvd in, it closes and goes into a continuous loop trying to load and goes on and off. I unplugged it and left it alone for months. Now I see that others have had this problem. Can you please help?

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