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Asteroid

Re: Blu-ray player power cycling whenever plugged in

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A response would ne nice!

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Constellation

Re: Blu-ray player power cycling whenever plugged in

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Add me to the list.

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Asteroid

Re: Blu-ray player power cycling whenever plugged in

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My BDJ5700 have the same issue and there is no solution posted please unmark the solved TAG

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Asteroid

Re: Blu-ray player power cycling whenever plugged in

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My BD-JM57c Player has been cycling continuously for 4 days.  I have unplugged it and I am about ready to toss it out.  Last samsung product I'll buy unless you find a solution.

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Asteroid

Re: Blu-ray player power cycling whenever plugged in

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Same here. Make sure, you unplug your refrigerator from the internet.  Update must have been contaminated with a VIRUS!

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Astronaut

Re: Blu-ray player power cycling whenever plugged in

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It seems as if quality control was missed. Shame on you for causing this problem.

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Constellation

Re: Blu-ray player power cycling whenever plugged in

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Same issue here with the BD-JM57C.  Continuous loop and flickering on and off the screen.

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Asteroid

Re: Blu-ray player power cycling whenever plugged in

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I just spoke with a Samsung Support member team. She confirms that the problem is caused by an update from Samsung and they are working on it. All we have to do is wait until the problem is resolved with a new update.

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Asteroid

Re: Blu-ray player power cycling whenever plugged in

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Hi there, can you explain to me how come this treat is marked as solved. Can you tell me what is the solution. Can you post the link for the possible solutions?

 

@userSlY6jXH8C3 

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Cosmic Ray

Re: Blu-ray player power cycling whenever plugged in

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Samsung knows it's not solved, but having a link to the current status of the issue is better than searching 121 pages for the solution.

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