the disc tray wont open when i press the button, but it says that the button was pressed and it even says "opening" on the tv and on the player itself. but it wont open. it makes some noises like it wants to open, but doesnt. when i open the tray cover. i see some circle thing going down on the tray inside. the tray moves a bit but doesnt open. Also btw i didnt know what location/board it was, so i chose home theater.
Unfortunately, this is something that we would suggest having serviced. If you would like to move forward with that process, feel free to send me a private message. http://bit.ly/2ihPL97
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