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Constellation

Re: Can't connect to Wifi HW-MS650 Soundbar

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Hello Asteroid: I just followed your suggestion and it worked perfectly well for me. Now I have my Soundbar connected again to my Ipad, via Bluetooth.  Thanks for sharing your knowledge. Best greetings from Charlotte, North Carolina...!

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Astronaut

Re: Can't connect to Wifi HW-MS650 Soundbar

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I’m not sure if you found a solution but I connected by using the smart things app. Strange how it all worked out, but for the life of me, I couldn't connect to WiFi using the MultiRoom app. I installed smart things and it found my soundbar, then from there I connected to the Multi room app.  I was trying to update my soundbar and that's how I accidentally got connected, using the article below for information. 


https://www.samsung.com/uk/support/tv-audio-video/how-to-update-your-soundbar-using-the-smartthings-...

 

I hope that helps. 

 

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Astronaut

Re: Can't connect to Wifi HW-MS650 Soundbar

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Hi! I wanted to say thank you. BUMP IT UP for those in need.

 

This worked perfectly with my HW-MS660. Nothing else has worked. Nothing worked in the Multiroom app after I got my SWA-9000S rear speaker-kit. The wi-fi connection suddenly did not work anymore. Resetting the bar with holding the + and - simultaneously did do nothing.

 

I tried using the soundbar with the Multiroom app after the Smart Things app managed everything, but that just made things jam up; sudden disconnecting when playing music, and the music scattered.

 

I have now deleted the Multiroom app for good. And will only use i.e. Spotify via the Spotify-app, and use the connection-options via Smart Things.

 

Cheers from Norway.

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Constellation

Re: Can't connect to Wifi HW-MS650 Soundbar

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Anyone able to help me? I had mine connected via WiFi but now I can't get it connected again. I have U-verse and the WiFi is awful so I got an ASUS router, when I set that up, I had to redo my sound bar set up and it won't connect...

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Samsung Moderator
Samsung Moderator

Re: Can't connect to Wifi HW-MS650 Soundbar

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Thank you for your input!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Can't connect to Wifi HW-MS650 Soundbar

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Have you tried these steps in order?

 

Pre-connection Checklist

1. Confirm that your Samsung smart TV was released after 2014. This function is compatible only with Samsung smart TVs released after 2014. 2. Make sure your Wireless router (Wi-Fi) is ready and working.

3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).

 

Step 1 : Connecting the Soundbar to Wi-Fi 1. Press the (Source) button on the right side of the Soundbar or on the remote control to select “WIFI” mode.

• When using a Samsung smart TV released in 2016 or 2017,

– If you select “WIFI” mode when the TV is turned on, the TV screen displays a pop-up window providing instructions on how to automatically connect the Soundbar to a wireless router (Wi-Fi). Refer to instructions in the pop-up window of TV. WIFI

2. Connect your mobile device (smartphone, tablet etc.) to the Wi-Fi network the TV is connected to.

3. Install and launch the Samsung Multiroom app on your mobile device (smartphone, tablet etc.). Samsung Multiroom app Android iOS

4. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

 

Step 2 : Configuring Settings on the TV

• If the TV disconnects from your wireless network after you change the input source to the Soundbar, use the TV menu to connect the TV to the network again.

For TVs released in 2017

1. Home menu --> Settings --> Sound --> Sound Output --> Select [AV] Soundbar MSxxx (Wi-Fi)

2. The Soundbar outputs TV sound.

 

For TVs released in 2016

1. Home menu --> Settings --> Sound --> Sound Output --> Select [AV] Samsung Soundbar MSxxx (Wi-Fi)

2. The Soundbar outputs TV sound.

 

For TVs released in 2015

1. Home menu --> Sound --> Speaker List --> Select [AV] Samsung Soundbar MSxxx (Wi-Fi)

2. The Soundbar outputs TV sound.

 

For TVs released in 2014

1. Home menu --> Sound --> Speaker Settings --> Select Multiroom Link - Settings --> Soundbar+Surround.

2. From the Soundbar menu item, select “[AV] Samsung Soundbar MS650” and then select “OK”.

3. Home menu --> Sound --> Speaker Settings --> Select TV Sound Output --> Multiroom Link 

4. The Soundbar outputs TV sound.

 

NOTES

• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).

• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to to establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.

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Astronaut

Re: Can't connect to Wifi HW-MS650 Soundbar

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Hi,

 

I tried the differents options and it doesn't work for me.

My TV is a 65Q8C and it doesn't detect the soundbar.

 

Do you have any idea?

 

Frederic

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Samsung Moderator
Samsung Moderator

Re: Can't connect to Wifi HW-MS650 Soundbar

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@userA70EiqyrCs, How are you connected to the television?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Can't connect to Wifi HW-MS650 Soundbar

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Jumping on this thread . I can't connect to wifi either... Tv is connected, but soundbar wont connect no matter what I try... 

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Samsung Moderator
Samsung Moderator

Re: Can't connect to Wifi HW-MS650 Soundbar

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Hello userCSelPxS8Cs, do you have the same model? Are you using the multiroom app?

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