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userHUQWmSgrP5
Constellation

Can't connect to Wifi HW-MS650 Soundbar

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Tried unplugging for 5 seconds and restart. Still it wont connect and the app says "can connect becaus no internet". The router is working fine and has internet. Are you using special ports??  Also states I can solve it by placing the router closer to the sound?!! It is only 3 mters away. 

1 SOLUTION

Accepted Solutions
userHUQWmSgrP5
Constellation

Re: Can't connect to Wifi HW-MS650 Soundbar

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I was using the Multingroom App.

 

Got it working:

1. Remove Multiroom app

2. Install it again

3. Remove power from soundbar

4. Plug sounbar in and it will state Wifi Connected

5. Then run throug set in app

 

 

Works now...

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2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Can't connect to Wifi HW-MS650 Soundbar

JUMP TO SOLUTION

Are you using the Samsung Multipurpose App? If so, have you attempted to update it?

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userHUQWmSgrP5
Constellation

Re: Can't connect to Wifi HW-MS650 Soundbar

JUMP TO SOLUTION

I was using the Multingroom App.

 

Got it working:

1. Remove Multiroom app

2. Install it again

3. Remove power from soundbar

4. Plug sounbar in and it will state Wifi Connected

5. Then run throug set in app

 

 

Works now...

Reply
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