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userrgpdUh3ixf
Constellation

Disney+ on Samsung T24H310SND

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Samsung,

 

I see the compatible devices for the Disney+ App at https://www.samsung.com/us/appstore/app/G19280013786-compatible

 

Please add the functionality to the Samsung T24H310SND model please.

 

Thank you.

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Ejm5560
Galaxy

Re: Disney+ on Samsung T24H310SND

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Samsung is not the one to do that, its disney themselves...

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Ejm5560
Galaxy

Re: Disney+ on Samsung T24H310SND

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Samsung is not the one to do that, its disney themselves...

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userrgpdUh3ixf
Constellation

Re: Disney+ on Samsung T24H310SND

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Are you a Samsung employee answering this question with official knowledge?

 

I am looking for answers directly from active Samsung employees in the correct department that handles which apps they allow.  Samsung just released this press announcement and lists their compatible sets.  

https://news.samsung.com/us/disney-plus-launches-samsung-smart-tvs-us/

https://www.samsung.com/us/appstore/app/G19280013786-compatible

 

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Samsung Moderator
Samsung Moderator

Re: Disney+ on Samsung T24H310SND

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The Samsung Community promotes our users to help with symptoms they may have knowledge about. @Ejm5560 is correct that it is completely up to the app developers whether their application works on certain TV models/other devices or not. 

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Ejm5560
Galaxy

Re: Disney+ on Samsung T24H310SND

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No but I have knowledge and disney or which ever streaming service get to decides what devices they believe while work better. But no worries HOPEFULLY you get the answer from a better person apparently cause you know. That's what samsung members is for. Smiley Happy

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userqCpKKdItCn
Cosmic Ray

Re: Disney+ on Samsung T24H310SND

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I have the uhd smart class 6 Samsung tv. I have disney plus. You need to make sure your smart tv is up to date and then search for it in the app drawer.

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