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userDude
Halo

Error image on TV on QLED Smart 4K UHD TV

When I turn on the TV, I see the image below.  I can still use the built in apps to watch Netflix, Amazon Prime, etc.  I can't get it to play video from my cable DVR though.  The TV is about 18 months old, so it's out of warranty.   Smiley Sad

 

IMG-0968.jpeg

 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Error image on TV on QLED Smart 4K UHD TV

I apologize for any inconvenience this has caused, Can you send me a private message with your full serial number?  http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userDude
Halo

Re: Error image on TV on QLED Smart 4K UHD TV

PM sent

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