JUMP TO SOLUTION Solved

Original topic:

Fraudulent promises

(Topic created: 10-29-2020 09:58 PM)
user1IVRkFy3iL
Astronaut
Options
Home Theater

Anyone else have experience with multiple "guaranteed " shipping dates only to receive last minutes delays?  Chat support told me to expect delivery tomorrow, literally five minutes later received email saying won't even ship for another5 days. Is this fraud or incompetence? Should I just cancel my order?

0 Likes
Reply
2 Replies
Marknorman
Asteroid
Options
Home Theater
yep, happened to me when I pre-ordered my note 20 ultra
0 Likes
Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
Home Theater

I recommend reaching out to our ECommerce team. They can be reached at 1-855-726-8721







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply