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Constellation

GOT THE NEW SOUNDBAR Q90R LOW SPEAKERS FOR THE BACKS HAVE TO PUT MY EAR TO IT

SO FAR NOT GOOD

if anyone knows how to fix this please helpme i have done all this 

updates 

speaker test

smartthings

wifi updates 

moved all vol to 6 even all other to -6 but rears nothing 

EVERYTHING NOTHING

I thought this was the best bar for 2019 and 2020 i dont think so 

Also called samsung they said do everything i just did nothing they said OOO SORRY WE WILL BRING A TEK TO COME LOOK AT IT LOL

WOWOWOW THEY WANT TO PUT NEW PARTS IN I LAUGHT I HAD THIS FOR 2 HOURS NO BUT BRING A TEK AND HE CAN TRY BUT IF YOU KNOW FIRST LET ME KNOW PLEASE