08-28-2019 08:17 AM
Brand new sound bar. Hooked up the HDMI for sound and have none! Hooked up to the optical and works. I have read that HDMI is the better way to go so was hoping I could get it to work. I switched to a different HDMI cable to give it a try and still nothing. Any ideas or is there possibly an issue with the soundbar itself. (yes I checked to make sure it was plugged into the proper ports.)
08-28-2019 12:41 PM
Was this purchased in the US? I am unable to find a model HW-RC60 in our systems.
08-28-2019 12:50 PM
Yes, I purchased it through Costco and believe it is made specifically for them and is the same as the HW-R650. Thanks!
08-28-2019 01:34 PM
I can find the HW-R50, but no HW-RC60. I do see the HW-R60C on Costco's site.
08-29-2019 06:26 AM
That's the one!
08-29-2019 06:34 AM
Did you leave the optical cable in when you used HDMI? Change input setting on TV?
08-29-2019 03:48 PM
No, I unhooked the optical cable and the input setting was set for outside speaker not tv speaker,