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user7dDmqsECO3
Constellation

Re: HW-K950 Scrolling Messaage

I have a simular situation but here with a 60KS7000. When I connect the Soundbar to a 49Q7F Qled ARC works.

 

With the 60KS7000 I can select HWK950 over HDMI, I can change the volume and see a Soundbar icon on my TV. Soundbar LED says Vol+/Vol- but no sound at all

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Black Hole

Re: HW-K950 Scrolling Messaage

Hey guys, I have attached a link below to the products compatible with HW-K950.

https://www.samsung.com/us/televisions-home-theater/home-theater/sound-bars/hw-k950-za-hw-k950-za-re...

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InfinitiCubed
Constellation

Re: HW-K950 Scrolling Messaage

I was just traveling for the week. While I was gone the power went out. When I got home the sound system was connected to the TV (Samsung UM8000F) via Wifi only. No HDMI ARC available. I tried resetting the sound system, changing HDMI cables, turning off, then turning on the Anynet+ settings, unplugging the sound system completely, waiting 5 minutes, etc. The final solution ended up being to unplug the TV itself and the sound system (probably only needed to unplug the TV) and let it sit for 5 minutes. I plugged everything back in and turned it on. Instant HDMI ARC connection upon power up. All is now right in the world. 

 

I don't know if the power outage screwed with the TV or if something updated and threw it off, but the solution to unplug everything, let is sit a few minutes and power it back on worked for me as well.

 

It seemed to be TV related, not directly related to the sound system itself.

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userebinkZmH7s
Astronaut

Re: HW-K950 Scrolling Messaage

Hi, exactly the same problem here, bought a Samsung MU8000 with Soundbar HW-K950 and from the beginning no ARC sound through soundbar. Solution fot me:

-put on Anynet+ via tv menu

-put on Anynet+ on soundbar by pressing right menu button on rc soundbar for about 10secs

-unplug oneconnectbox tv for 10 mins

-unplug powercord tv & soundbar for 10 mins

when reconnecting everything ARC worked for the first time, it never worked from purchasemoment. 

-check for firmwareupdate soundbar with multiroomapp samsung; i’ve latest.

 

goodluck!!

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user7Ze0k4FyPP
Astronaut

Re: HW-K950 Scrolling Messaage

I had the same problem but followed your instructions and the TV and Soundbar now working together and Soundbar shows TV ARC. Thank you.

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userkmbXx5B11D
Constellation

Re: HW-K950 Scrolling Messaage

I have the same problem

TV: Samsung q8 (75)

With the hw-k950cconnected with HDMI to

TV arc, worked for about 2 minutes then switched to D.IN can't get it back.

 

Both TV and soundbar have the current firmware.

 

Losing my mind.

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userzLFUe6NB3O
Constellation

Re: HW-K950 Scrolling Messaage

Hi,

 

Thank you very much for your tip. It worked fine for me too. My Samsung TV stop recognizing the HW-K950 after one week unplugged. When I restart the TV and the soundbar, the soundbar didn't appear in the TV list of speakers and the sound didn't power on withe the TV. So I let the TV unplugged from AV power one night and the morning when I replugged it, the sound bar appeared well in the list of speakers.

 

So, your solution was good. Thank you again.

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userLXwzsSx2YM
Constellation

Re: HW-K950 Scrolling Messaage

This totally worked for me.....My TV is above my fireplace with the Samsung soundbar on the mantle so no easy task to get up there and disconnect all the cables.....all the power however is fed down to the basement so I just go downstairs and pull one plug and it dusconnects everything (Samsung TV, DVR, HW-K950).....so unplugged, let sit for 10 min and replugged all back in.....poof, TV Arc option fired right backup.

Thank you!

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userNGiqmMkgwn
Constellation

Re: HW-K950 Scrolling Messaage

I had power outage cause the same problem and I also have a Samsung TV - UN65MU6500F. Unplugging the TV for 2 minutes resolved the issue. It must be a problem on the TV side.
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userAY43VYVULt
Constellation

Re: HW-K950 Scrolling Messaage

I was sent new One connect box, worked for 2 hours then back to no sound D-in. This is BS ? I may just return to Best Buy and go with something else ???

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