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usereaqpHq9DAJ
Constellation

Re: HW-K950 rear speakers not working even connected to the soundbar

I have the identical problem...did Samsung ever send a solution?  Looks like the thread just ended.  My soundbar is <15 feet in the same room with a line of sight to the speakers, and it all keeps disconnecting

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coolin
Constellation

Re: HW-K950 rear speakers not working even connected to the soundbar


@usereaqpHq9DAJ wrote:

I have the identical problem...did Samsung ever send a solution?

 




Nope, it's not a Samsung problem according to them.

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userWt276lIk6v
Constellation

Re: HW-K950 rear speakers not working even connected to the soundbar

My k950 has started to do the same, subwoofer loosing connection randomly. Nothing has changed in the room .

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Samsung Moderator
Samsung Moderator

Re: HW-K950 rear speakers not working even connected to the soundbar

Is there anything else in the room that has open Bluetooth?

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userLE9RMwuN0P
Astronaut

Re: HW-K950 rear speakers not working even connected to the soundbar

I have had this problem for quite some time..

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userJcvtrVvq7F
Cosmic Ray

Re: HW-K950 rear speakers not working even connected to the soundbar

Would you mind tell how an HDMI cable can make the subwoofer and speakers disconnect? 

 


@SamsungDarius wrote:

It is possible the HDMI cable may be causing this symptom. Have you tested out another HDMI cable for the device?


 

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coolin
Constellation

Re: HW-K950 Subwoofer and rear speakers disconnect randomly

I expericence the sub drop outs pretty much daily. Mostly happens in Spotify connect but it has happened while waytching TV or a movie. Samsung's "updates" have yet to fix this issue.

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