Original topic:

HW-Q800T issue

(Topic created: 09-26-2021 10:08 AM)
userO6gIZbyHa1
Constellation
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Home Theater

Sound bar sounds great, but when I'm using Spotify via earc there is a delay or cut off at the beginning of songs and also a clicking noise as I switch to the next song, via my cell phone or the app on my tv. It's as if the song is going but the sound bar needs .5 seconds to catch up? Firmware is updated to 1019.5. problem is resolved using BT, but yeah quality drops off as well. Is there anything I can do to remedy this?

Update: does it for anything that's using the soundbar. Youtube, Netflix ect. The only way to get anything from the very start of the audio is to pause after it starts, rewind to 0 seconds and it will play the Audio from the beginning. Is this a soundbar thing or is this an issue with this soundbar? 

3 Replies
DanG92263
Sun
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Home Theater
What's 'earc' , please?
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DanG92263
Sun
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Home Theater
Try adjusting the Gapless and Automix settings in Spotify. Screenshot_20210926-130014_Spotify~2_47179.jpg
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DanG92263
Sun
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Home Theater
And the Crossfade as well.
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