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Original topic:

HW Q90R reboot loop

(Topic created: 01-01-2022 07:47 AM)
userIKuJuieoGT
Constellation
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Home Theater

Hi 

I have seen this topic whilst looking for a solution myself but the solution seems to end in a request for direct message. My Q90R is also stuck in the same loop if ON - DIN - OFF with no sound or anything working. It has also been removed from my smarter things app. Spoke to customer support but they didn’t know what was wrong and gave me a number to call that doesn’t exist, can anyone help? 

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SamsungAl
Samsung Moderator
Samsung Moderator
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Home Theater

I totally understand how frustrating that can be! You'll need to reach out to our Smart Things department directly for further assistance. They can be reached at 866-813-2404. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 Reply
Solution
SamsungAl
Samsung Moderator
Samsung Moderator
Options
Home Theater

I totally understand how frustrating that can be! You'll need to reach out to our Smart Things department directly for further assistance. They can be reached at 866-813-2404. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.