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Constellation

HW Q90R sound bar rear speakers sound not smooth/continuous

Sound from my HW Q90 R sound bar rear speakers is not smooth/continuous. It is as if there are continuous connection issues just like an old radio. Music breaks continuously and therefore seems like

noise. I got this soundbar around 8 months back and it used work fine earlier.

I tried with bluetooth, Wifi, HDMI and with both my phone and TV. I see this issue in all the cases. 

I have the latest firmware update (Firmware version HW-Q90RWWB-1010.5 , Plugin Version 3.1.28). Is this a known issue with the latest firmware update ? Please let me know how we can fix this as it is very bad.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: HW Q90R sound bar rear speakers sound not smooth/continuous

Have you added anything new to the room?

 

Have you tried manually connecting the speakers? Page 7: User Manual

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